STANDARD DELIVERY
$9 - Australia Post (Track and trace)
Allow 3-5 working days for major cities. Allow longer for regional areas.
EXPRESS POST
$12 - Australia Post (Track and trace)
Allow 2-3 working days for major cities. Allow up to 2 extra days for regional areas.
PERSONALISED AND PREMIUM ORDERS
Our personalised and premium products are made to order, and since we know how fast babies grow (and how excited you are to give a gift or see your little one in a brand new personalised outfit) we strive to get your order to you as soon as possible. We have a standard 2 day turnaround on our products, plus postage time.
RETURNS
Our personalised and custom range of products are made to order. As a result, we do not offer refunds for these products unless they are faulty. Each clothing item has a sizing guide, so please choose carefully.
We offer exchange or refunds for stock items within 30 days, including shoes and print bibs, provided the items are unused and in their original condition and packaging. Delivery and shipping costs are non-refundable and return shipping costs are at the customer’s expense. We recommend trackable shipping to ensure your items reach us.
If you need to return an item, please contact us with your order number and details about the product you would like to return, and we will respond with return instructions.